SHIPPING RATES
USPS Flat Rate, United States - Signature Required
$14 per order
USPS International Flat Rate
$30 per order
USPS Priority, United States + Guam
$10 per order
WEB RETURN & EXCHANGE POLICY
Store Credit, Refunds, or Exchanges must be made within 14 days of delivery/arrival to order shipping address, or selected in store pickup location. All qualifying items must be unaltered, unwashed, with tags attached, and in original condition to be eligible for return. ALL SALES ARE FINAL on discounted merchandise, and select accessories. No price adjustments on previous purchases.
RETURNS BY MAIL
All Returns via mail must be approved prior to returning items
- Email info@fightingeel.com for authorization with your name, item(s) you wish to return, and order number
- Upon approval, the mailing address will be provided to send requested items back to
- Fighting Eel is not responsible for lost/stolen packages
- Customers are responsible for all shipping costs of returns
RETURNS IN STORE
SHIPPED ORDERS
Any qualifying merchandise can be returned in store for store credit, exchange, or refund within 14 days of delivery to shipping address with your physical Web Order Invoice present at time of return. Eligibility Return Date is stamped on your physical invoice.
IN STORE PICKUP ORDERS
Any qualifying merchandise can be returned in store for store credit, exchange or refund within 14 days of arrival of order to store (Ready For Pick Up Email Notification) with your physical Web Order Invoice present at time of return. Eligibility Return Date is stamped on your physical invoice.
EMAIL INFO@FIGHTINGEEL.COM FOR ANY QUESTIONS REGARDING YOUR ONLINE ORDER. DO NOT MESSAGE OUR SOCIAL MEDIA. MAHALO!
